United kingdom Shipping
All orders are processed within 1 to 3 business days and Delivery of your purchase will take place between 2 and 4 business days. (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
International Shipping
We offer international shipping to the following countries: [All countries except banned countries by US government ].
If relevant you can also include countries you don’t ship to: At this time, we do not ship to [banned countries by US government].
shipping rates: Free.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. cartego is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@nostalgio.co.uk with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
Shipping to P.O. boxes
We are unable to ship orders to PO boxes, hotels, freight forwarding or consolidation centers, 3rd party hubs, international exporters, or an address outside of North America.
Refunds, returns, and exchanges
return policy here and link out to full return policy page.
We accept returns up to 15 days after delivery for purchased in USA only, if the item is unused and in its original condition, and we will refund the full order amount.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@diexa.shop with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at info@nostalgio.co.uk.